Frequently asked questions | Returns

You have a right of return within 14 daysafter receipt of the delivery.

Please send us an e-mail to shop@kueng.swiss before returning the goods.

- The products must be unused and in their original packaging.

- Personalized or custom-made items are excluded from the right of return.

- Please report defective items directly to us - we will immediately arrange a replacement delivery.

You will receive information on the return address and the procedure by e-mail after you have registered your return.

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